Job Description:
The Customer Support Executive will handle customer enquiries through phone, email, chat, and other communication channels. The role involves resolving customer concerns, providing accurate information, maintaining customer records, and ensuring a positive customer experience.
Key Responsibilities:
- Handle customer calls, emails, and online enquiries.
- Understand customer concerns and provide suitable solutions.
- Maintain customer information and service records.
- Follow up on unresolved customer issues.
- Coordinate with internal teams when required.
- Maintain professional communication with customers.
Salary: ₹15,000 – ₹25,000 per month
Eligibility: Any degree / Plus Two with relevant experience
Experience: Freshers and experienced candidates can apply.
Skills Required: Good communication skills, basic computer knowledge, problem-solving ability, and customer-service skills.
Selection Process: Interview / Communication Assessment
Suitable For: Freshers and candidates interested in customer service and office-based jobs.
Application Mode: Online / Direct Interview